At VionexB, we aim to provide fast, reliable, and hassle-free shipping for all our customers. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

  1. Once an order is placed, sellers usually take 1–3 business days to process it.

  2. Processing time may vary depending on product availability, seller location, and order volume.

  3. You will receive an email/SMS confirmation once your order is confirmed and ready for dispatch.

2. Shipping Methods

  1. VionexB uses trusted courier partners to deliver products across India.

  2. Available shipping options may vary based on the seller, product type, and delivery location.

  3. During checkout, you can choose the shipping method that suits your preference.

3. Shipping Charges

  1. Shipping charges depend on the seller’s policy, product size, weight, and delivery location.

  2. Some sellers may offer free shipping for certain products or during promotional offers.

4. Delivery Time

  1. Standard delivery typically takes 3–7 business days, depending on the location and seller.

  2. Delivery may be delayed due to public holidays, natural events, or logistical issues.

  3. You can track your order in real-time using the tracking link sent via email/SMS or from your “My Orders” section.

5. International Shipping

  1. Currently, VionexB primarily ships within India.

  2. International shipping may be available on select products. Please check the product page or contact customer support for details.

6. Failed Deliveries

  1. If a delivery fails due to incorrect address, unavailable recipient, or refusal, the order may be returned to the seller.

  2. Additional reshipping charges may apply for re-delivery.

7. Damaged or Lost Shipments

  1. In case of damaged, defective, or lost shipments, customers should contact VionexB support immediately.

  2. We will coordinate with the seller and courier to arrange a replacement or refund as per our Refund & Returns Policy.